Data Deletion

Your options

You control the data the Omnya Portal holds about you. There are three ways to remove it, from quickest to most complete.

1. Disconnect a social account in the Portal

1. Sign in at portalomnyagrowth.com.
2. Open Social Channels in the menu.
3. Click Disconnect on the TikTok, Instagram, Facebook or YouTube account.

We delete that account's access tokens straight away and stop collecting data from it. For TikTok we also revoke the token with TikTok. Performance data already collected for campaign posts stays in your campaign reports until you ask us to delete it (option 3).

2. Remove Omnya from the platform's settings

You can also cut off our access from the platform itself:

• Facebook: Settings and privacy, Settings, Apps and websites. Select Omnya and click Remove.
• Instagram: Settings, Apps and websites (or Business integrations). Select Omnya and click Remove.
• TikTok: Profile, Settings and privacy, Security, Manage app permissions. Select Omnya and click Remove access.
• YouTube / Google: go to myaccount.google.com/permissions, select Omnya and click Remove access.

After this we can no longer read anything from that account. To also delete the data we already hold, use option 3.

3. Ask us to delete your data

Email hello@omnyagrowth.com with the subject "Data deletion request". Send it from the email address on your Portal account, or include that address. Tell us whether you want:

• the data from one or more connected social accounts deleted (include the platform and your username), or
• your whole Omnya Portal account deleted.

We reply within 5 business days with a confirmation number, and we finish the deletion within 30 days. We may ask you to confirm your identity first.

What we delete

• Access and refresh tokens for your connected accounts.
• Profile data from those platforms: IDs, usernames, display names and profile pictures.
• Video and post lists and their performance numbers (views, likes, comments, shares, reach, saves).
• For a full account deletion, also your Portal profile, campaign applications and the content files you uploaded.

What we may keep

• Payment, payout and tax records, for as long as tax and accounting law requires.
• Content a brand has already received and licensed under a campaign agreement, which that brand controls under its agreement with you.
• Records we must keep to resolve disputes or meet other legal obligations.